They made me feel welcome and safe from my very first visit. I recommend them to anyone needing expert dental services.
Dr. Petrova and Dr. Singh have both done an excellent job with my bad teeth and are always kind and patient. The absolute star of the practice is Mary- a technician who I’ve happened to see at every visit here. She is friendly, caring, knowledgeable, and explains everything before and after she does it. They worked me in today for a sudden issue that was not their fault: Mary genuinely took the time to actually consult with Dr. Petrova and fixed the actual problem instead of sending me back out with a temporary band-aid fix- which would have been completely reasonable considering my appointment was unscheduled. Whoever manages this practice needs to make sure they retain those two women, because they are both an example of how much soft skills and interaction with patients matter.
Amazing service and friendly staff. Nice conversation with the young lady who did my second cleaning. Thank you! :)
I had a dental extraction and the entire team was outstanding. Recommend highly
Office staff is always friendly, patient and accommodating. Malina is a great dental hygienist who is friendly, lets you know what’s she’s doing throughout her exam and cleaning, and answers all questions. Thanks all!
I want to share my experience with Dr. Adelina Petrova and her staff at Castle Dental Canyon Ridge in Austin, Texas. I had extensive dental surgery involving dental implants over the course of an entire year. I was very apprehensive about the required procedures and shared my concerns with Dr. Petrova. She reassured me that while some of it would be difficult and take some time to complete, when the treatment was finished, I would be happy with the results. She was absolutely right. I am extremely pleased with the treatment I received and the ultimate result of the implants I now have. Every time I went in for each of the necessary dental steps, Dr. Petrova and her staff put me at ease with their sense of humor and friendly dispositions. I knew they really cared about me and what I was going through. Looking back on each step, I realize now that I didn't experience any pain or discomfort when I was in the dentist's chair. Certainly there was some discomfort at home when the anaesthesia wore off, but it was pretty mild each time. Today I'm going back for some fillings that need to be replaced, circa 1972 or so. But I know I'll be in great hands with Dr. Petrova and her staff. I strongly recommend Dr. Petrova and her staff at Castle Dental Canyon Ridge in Austin, Texas. Best Regards, Daniel Casner
As usual the service is beyond amazing! The staff is definitely the best!
Had my tooth implant done here. That’s not a fun process and I have a lot of anxiety when it comes to surgery and dental work, but it was offset by how knowledgeable and professional the doctor was and how friendly, personable, and professional everyone I talked to was. Every step was explained thoroughly and proper expectations were set in regards to healing. It was a long process as to be expected but my implant healed really well! I am glad to have taken the plunge to have my baby tooth replaced and I’m glad to have done so here. Cost was about what’s expected for this treatment and they accept CareCredit so it worked out.
The most important aspect of a good relationship with a dentist is clear, consistent communication with the dentist foremost but with the other staff as well, especially the financial person who explains the bill. Both the dentist herself as well as her financial person were clear, compassionate but straight forward with information about both my treatment plan and the cost to me going forward. It makes the best of an already tension filled experience. P.S. a year later I am still pleased with care I receive at this dental practice.
Personnel friendly and helpful