Dentists in Austin, TX

Very professional and efficient.

Quick and easy to communicate with

Thanks Castle Dentle, great service 😃. Special thanks to Jay, Nancy, Lydia and Dr. Atanasiu

I had switch dentistry and needed x-rays as well as a cleaning. They were able to do both thankfully. The doctor was caring and took her time examining and with the cleaning, which she took upon herself as they were short staffed.

Dr. Atanasiu is amazing. We are so happy to have found her caring and precise service near us.

Pleasant hygienist. Was knowledgeable, quick, and had a real pleasant demeanor.

Update: I had a prior issue here (as reviewed below, and why I'm knocking off a star) HOWEVER, Nancy in the front desk took care of me. She broke down all my billing and helped me resolve all these issues. The new, current dental staff are really awesome and kind. They are very helpful and you can tell they care. The only reason I'm knocking off a star is for my older experience. The Dentist, Dr.A is so knowledgeable and has such a light hand, you don't feel discomfort or pain. The dental assistants are sweethearts! Total 180 Prior review: On April 13 I went in for the second half of my cleaning and also got fitted for Reveal aligners. I was told the aligners would arrive in 4-5 weeks. When I went to the front the computer was down so I couldn't make my follow up appointment but was told I'd get a call. I did not receive this call. I finally got a hold of someone on the phone on May 22nd after multiple attempts. By this time I'd also received a call from billing in Huntington California, that I owe them $90 even though I paid over $2000 (for aligners I still haven't received) on top of my PPO insurance. I was also told I wouldn't have to pay more than I was quoted. When I spoke to the front desk on May 22nd they told me they would follow up with the lab and give me a call back. I didn't receive this call either. On May 31st I went to the office and it was closed. I called again on June 1st and still no answer or response. Had I know that this was going to be the case I wouldn't have gotten these "express aligners". It's really frustrating especially when the dentist himself is so great. He doesn't try to upsell you in anyway. My husband and I both really liked him. But the rest of the situation is just too ridiculous. Update: Since then I have gotten my aligners, have been told not to worry about the bills I'm receiving and to "just ignore them, you paid in full" however I keep receiving bills every month. The billing told me that the dental office needs to just update the payment on their system, but I can't ever get a hold of the office to talk to them. My husband also received a big bill that is dated 3 months after my husband ever went to the dentist (and paid over $1000 with insurance in the office). Still not able to get a hold of anyone to discuss that either.

Dr A. and her team were very efficient and friendly. The office is super clean and you can tell they take pride in their work and absolutely will make anyone feel welcome and despite the anxiety I had they made feel at ease. I was in pain and although I thought I had and appointment they were able to fit me in and performed excellent care. Highly recommend this office.

Customer service is seriously lacking

Great service. Teeth cleaning and rebonding a loose permanent retainer wire. Cleaning was painless and retainer bonding was quick and clean. Answered any questions I had and cleared up any confusion about the process to fix my retainer.

Wait time was long to be seen. I think the office operates on a bare bones staff. The front desk, x ray technician, and dental hygienist were very friendly.; although they try to upsell procedures and treatments. I don’t I’ve ever had as many X-rays (25?) in a dental visit. Quick visit with Dr after cleaning . He was calm and approachable. I don’t quite understand why you would need to come back for a cleaning after an exam? Most people have very busy work schedules and cannot make two visits just to get your teeth cleaned. I was fortunate they had an opening for cleaning right after the exam- although there were only two patients there including myself at the time.

Randy is the best hygienist! He truly cares about his patients and takes excellent care of their teeth.

Everything was amazing! Especially how the office staff clearly explained the charges and insurance!

All staff from the receptionist to the dental hygienist and Dr. Chi Ho had great bedside manner, explained what to expect well and made my dental experience which can be tough a pleasant one. My teeth feel great after my crown and fillings. Highly recommend North Hills Austin office!

This was my first visit and I had called a day before requesting a call back and asking them to pull my records from my previous dentist. However, I did not get a call. And they had not requested my records (x-rays). This delayed me by about 30 minutes until they could request the transfer and the X-rays were in order for the doctor and hygienist to review. But after that it was smooth sailing. Randy the hygienist was pleasant and did a great job with the cleaning - he was delicate and did not hurt me through the cleaning. Very considerate and informative. Dr. Chi Ho visited for a very short time. Given this was a first visit I was a bit surprised with the brevity of the interaction. However, everything seemed to be in order and I just needed cleaning. So, perhaps there was not much else to establish a rapport. The facility was nice and clean and had all the equipment necessary for my cleaning.

I had a cleaning done with my exam in the same day. very efficient and nice staff. I especially loved Kim, the assistant. She made me feel comfortable and explained everything thoroughly. She also so fast with x-rays!! I highly recommend coming to the Castle Dental on Braker Ln.

Very, very pleased with everything. Dr. Daiwan and his assistant, as well as the front office were excellent. I would recommend them to everyone.

I left the North Side office as satistied as I am with my South Side office. Very kind, professional. Thank you Dr. Ferral and her staff

All the staff were very friendly and helpful, especially the lady at the front desk who helped me very efficiently with my appointments helping me find a surgeon who would also take my insurance, I don't understand much of that so I really appreciate it! My time was very brief, I quickly went from the waiting room to the consultation room! I was inform about my budget coverage, the amount was getting out of my pocket and how I could do more of my benefit whit my coverage budget, before the year ends In my first visit! I highly recommend this location of castle dental !

Castle Dental is a great dental facility. They took care of me. Gave information as well as asked a few questions. I recommend them.

I got a great cleaning as well as advice as to help my teeth stay healthy!

The staff were very kind and understanding! Will work with you on anything you may need and definitely help you understand what you need to know about your mouth health before you leave. Best dentist

I saw Castle Dental for a second opinion after seeing another endodontist I wasn't too confident with. The endodontist at Castle Dental was phenomenal and explained everything in detail to me, as well as disagreed with the other endodontists assessment. I scheduled the procedure on the spot with 100% confidence given the level of professionalism I saw.

Great service at a fair price.

Friendly office staff and very knowledgeable team. Everyone worked together to get me the care I needed, kept me informed and were honest with me.

Dr. Ho is very gentle and thorough.

Got her done