The staff were very kind and understanding! Will work with you on anything you may need and definitely help you understand what you need to know about your mouth health before you leave. Best dentist
I saw Castle Dental for a second opinion after seeing another endodontist I wasn't too confident with. The endodontist at Castle Dental was phenomenal and explained everything in detail to me, as well as disagreed with the other endodontists assessment. I scheduled the procedure on the spot with 100% confidence given the level of professionalism I saw.
Great service at a fair price.
Dr. Ho is very gentle and thorough.
Got her done
Very nice office. All equipment state of the art. Their client plan is as good or better than dental insurance. Dentist explained everything fully. First visit took about two hours- LOTS of X-rays! Very polite staff!
Dr. Chi Ho and staff were super friendly and helpful. I had an emergency and they were there for me! I appreciate it greatly.
Very professional and took care of all my dental needs. The receptionist at the front desk is also very helpful & should get a pay raise.
Randy at the Castle Dentist on Research was excellent. I have bone loss; thus, my teeth are very sensitive. He used the manual cleaning tool, numbing gel and was very gentle to the point where the experience felt good versus painful. He stresses daily flossing and swishing with a mouth wash for healthy gums and teeth. Been doing that for the last 6 months with good results.
Randy is super sweet and does an amazing job! This office is also fairly new since they relocated after H‑E‑B bought out the rest of the strip center and I’m always impressed with how nice it looks inside the dentist chairs are all new and high tech.
First 2 appointments went great, friendly staff and patient. So far would recommend
Friendly staff, good dentists.
Great customer service... The male hygienists has the best personality! He made my experience a true delight!🥰
They were very friendly and the service was fast and easy. I diffidently recommend them for your dental needs. Dr. Ho was awesome.
Thanks Castle Dentle, great service 😃
Dr. Chi is the best. He has this technique for injecting the anesthesia that is virtually painless. He has been consistently good and the procedures are over and performed well b4 you know it!🌟
Real talk- I hate the going to the dentist, but I like going to Castle Dental, and that says a lot. All of the staff if straight forward and willing to talk to me about pricing before I have any work done, they make sure I'm comfortable and they make sure I have the addresses/numbers if I need an outside referral appointment, they follow up with me, and they're straight forward with the work I need done and don't sugar coat anything which I love best. Best dentists office I've ever chosen as an adult. Also, I'm moving an hour south of the Braker/Research location in the next few months, but I'm still keeping them as my dentist because I don't want to change dentists and am willing to drive an hour to go to this location. 10/10 stars if I could rate them!
Very nice new facility and friendly staff but I was most impressed with Dr. Singh’s professional abilities. He was able to do a root canal procedure with very little pain or discomfort during the procedure and no pain after the procedure. Easiest root canal procedure I have ever experienced and I’ve had more than my share!
I had my teeth cleaned by George. He took the time to talk to me, answer all my questions, and spent an the time to thoroughly clean them! I got my money’s worth!! Thank you, George!!
They did a fantastic job with an extraction. It was so fast and pain free.
I went in with a major toothache as a new patient and other than the wait time which was about 45 mins my experience was great! Dr. Ho is extremely nice and patient made me feel very calm throughout my whole procedure.
I have fear of dentists due to a terrible experience when I was in my teens. With I was pleasantly surprised when
This is my first time to visitor Castle Dental. Dr. Chi Ho is a wonderful dentist. He is very friendly and spent a lot of time to clearly explain the exam results to us. He can even speak Chinese and made our communication very easily. He is very recommended.
This was my first visit to the dentist in years and first visit to Castle Dental. Everyone was very professional from start to finish. They were all very friendly. The process was easy and they were very detailed about my plan. I’m excited to work with Castle Dental, Dr Chi and his staff.
Great facilities in a convenient location. Great team working there. And Dr. Chi Ho is knowledgable, efficient and friendly. Glad I found Castle Dental.
Just had to have a root canal the other day and went back today to start the crown. For some reason I wasn’t able to leave a review before when I tried so hopefully this goes through. The staff here is so good! I had Dr. Chi today and his assistant Jessica. They were exceptional. I get such bad anxiety it’s hard to even get myself in the door. They made me feel super comfortable, let me k ow what was being done and they were doing it and didn’t skimp on the numbing or nitrous. The receptionists are always very friendly as well and have no problem with me asking a million questions to make sure different things are covered and figuring out upcoming appointments since I put it off so long (anxiety and insurance issues.) I guess this ended up being a bit long but if you struggle with going to the dentist because of anxiety the staff here definitely know how to help. I Saw Dr. Singh last time and he’s just as amazing!
Everyone in the office is extremely kind, courteous, and helpful.
Great service and dental work. Thanks office manager Desiree and Dr Singh.
I had the BEST experience here. Recently moved to Austin and hadn’t set up any dentist appointments up or anything. Suddenly, I cracked my tooth on those dang HEB Pita chips and I was struggling to find an appointment anywhere! Finally found this Castle Dental and the people and environment were so welcoming!! Everyone took care of me and showed me great kindness. The front desk people are always so nice and Dr. Chi is a hoot!! Fixed me up well and super funny to talk to. I was actually shivering sitting in the chair and he was attentive enough to ask if I would like a blanket, I don’t know if I was just freezing but that blanket somehow made my day. Recommending all of my friends to this place because everything and everyone were so on point!!
My husband, my daughter and I go to this Castle dental for 20 years. They have done a lot of teeth work on as from implants to crowns doing an amazing job.Sadly, two years ago, this office changed many people including the people in the front desk that were fantastic. They hide many arrogant, unfriendly terrible ladies in the front desk. We stop going for two years. But yesterday, I went back to clean my teeth and it was like many years ago. Amiable caring people in the front desk, a wonderful nice caring dental hygienist and a wonderful amiable caring doctor. We are so happy.
Appointment was great! They are very professional and courteous. I hate going to the dentist but they make it fast and easy.
Very helpful, friendly and professional. Made the entire process easy. The whole staff was very good. Would definitely recommend.
Had a visit at the research location, Great visit! Problem addressed and resolved , Love the changes that have been made at the new location. New Doctor is excellent very professional and understanding.. Front office staff is nice and professional as well..
I am terrified of the dentist and my tooth pain was so severe that I couldn’t eat or talk. I saw Dr Kim first, my hand was held through the whole ordeal and they offered to do only what I could emotionally tolerate, helping schedule appointments with specialists (oral surgeon and root canal guy) in a timely manner making sure I felt comfortable enough to return for further treatment. I recommend Castle Dental and I will return
I got all 4 of my wisdom teeth extracted today. I didn’t tell them, but I have a huge fear of IV’s. I ended up not feeling a thing and everything went better than excepted. I normally go to the Georgetown location but I would travel the extra 15 minutes to go to this location every time for their professionalism. Thank you guys so much, thank you ladies behind the desk for being so kind at 7am in the morning and thank you Dr. Zarroug.
Just had my cavities filled by them. Amazing staff! I got an appointment the same day. No wait to be seen. I felt entirely comfortable the whole time. I would definitely recommend this place by far the best dental experience I have EVER had!
I forgot the name of the receptionist who took my call, but she was AMAZING. She made sure I was able to get an appointment and got me scheduled up same day! I ended up going to a different location, but I am going to judge that the staff at this location are great just from the phone call! I hope to get similar treatment in person at their other location in Round Rock. We will see!
I like Castle Dental on Braker Lane. I like my dental hygienist and the staff is so nice and caring.
I had got all all 4 of my wisdom teeth pulled here. The whole staff were super friendly. I highly recommend this place to go and I will definitely go back for future check-ups.
Fantastic Team - prompt and personable as well as good quality work. Highly recommend.
Super friendly staff. Dentist and assistant were very thorough with the service and instructions for the aligners.
I would like to thank everybody down at Castle dental everybody did a great job, At the age of 58 having a tooth extraction was pretty nerve-racking but all you guys down there maybe feel very calm and cool. Thanks again 😍
Great experience. Able to get an appointment quickly. Services provided included x-rays, check of gum pockets, exam by Dr. Diwan, and cleaning. All services provided were gentle but thorough, proess I was able to get an appointment quickly. Services provided were x-rays, examination of gum pockets, exam by Dr. Diwan, and cleaning. All services provided were gentle but thorough. I appreciate the professional care I received.
The staff is very supportive, friendly and knowledgeable!
ok, dental visits arent typically fun to talk about, but my experience at castle dental braker and 183 was exceptional. I went in for 2 crown preps. I was treated with tremendous, over the top hospitality and kindness. both the dr and assistant were very attentive and thoughtful, keeping me informed of every detail, considering my needs before I even had time to think. an extremely positive experience for an unpleasant job.
I have not been to a dentist in years because of bad experiences. I will be going back to Dr . Rajat. Very professional and efficient. I had a good experience thanks to friendly staff and Dr. Rajat.
I am a baby when it comes to dental pain. The dentist did an extraordinary job of minimizing the pain. I was very happy about that.
For someone who hates the dentist and never leaves reviews I have to say the staff here are wonderful! Made me feel at ease and confident I was in good hands! Thank you!
This place is polite, friendly and a very professional environment.
I’m a client at a different castle, but was leaving town this weekend and needed to get in ASAP. I cracked a tooth, and had called trying to get a same day appointment. I called around 10:30, and I was checked in and in a chair getting radiographs taken by 11. I was very appreciative to get an appointment and work done same day.
A very good experience. Technician was very thoughtful, thorough, and gentle
Had to get two fillings today. Dr listened to me when I said it takes a bit more anesthetic to numb my mouth and it was a very pleasant experience
I've never felt more comfortable at a dentist than at Castle, they are so kind and I loved how they explained everything they were doing as they went. I also liked how they constantly asked how I was doing during my cleaning and fillings. I'm sold, and won't be going anywhere else for my dental needs
This was great. I used the internet to find the office a dentist first of all. I moved to Austin in 2016, and had not had luck with the first one I had been to. So when I went to this one I was in so much pain and worried I was going to get the run around again about my insurance that they couldn't do anything because my insurance wouldn't pay all of it I had to pay out of pocket. I was shocked. These people were amazing!!!!!! First I ending up going to the wrong office for my appointment instead of turning me away they fit me in there and the wait wasn't long at all!! I was so thankful. Then the lady's at the front desk were wonderful!!!! Just wonderful!!! Then I found out that not only could they help me, but they were able to take my insurance and fix my tooth. Plus get me approved for their credit to finish paying for the procedure!!!! This place is amazing I can't say enough about Castle dentist. Love them. The woman from start to finish are just amazing thank you!!!!
Was very nervous. Everyone understanding and caring. Staff was awesome with all my concerns.
The dental hygienist who took care of me was very careful and gentle while working on my cleaning. I did not feel anything and did a spectacular job
The new dentist is awesome. Much more friendly and gentle with humans. Great and efficient service!
Sharifa was polite, helpful, quick and patient. Checked and cleaned my teeth with minimal pain and explained the process throughout so I was comfortable and informed. Great work and excellent customer service!
Everybody was estremely friendly and professional. I have been there a couple of times and I am very pleased with the service. The front desk offered me affordable payment plans and the Dr. was very gentle. I highly recommend this office.
I arrived 2 hours early for my appointment & they worked me right in without any waiting. The hygienest was very concientous and did a great job of cleaning my teeth. The Dentist was also very good and only recommend what absolutely needed to be done.
The staff was polite and professional. The dentist and his assistant were truly concerned about my well being and communication was excellent. They made sure I understood everything and patiently answered all my questions . Thank you , Jennie
Staff is friendly and courteous, environment is clean, you are taken care of in a timely manner. I’ve been going here for over a year and they always treat me right!
I was super impressed with everything about my experience.
Everyone at this office is world class. I love them
The people were very nice and helpful
One of the best dental hygienists!
I had a good experience today at Castle Dental. Thank you Dr Chen and your assistant Selena!
I’m very impressed with my first visit. I have a broker crown and some chipped teeth. Dr. Chen and her team did not waste time and immediately act on my issue. In couple of hours I walked out of the office with temporary crown and couple of filled chipped teeth. In 3 wks I’ll have my permanent crown. Amazingly I was eating dinner yesterday evening with no issues. Thanks Castle Dental Jollyville office! Can’t wait to get my teeth back to normal.
Castle Dental delivers friendly professional services from check in to exams, cleanings and other treatments. They use state of the art diagnostic equipment and provide sensitive treatment services. I am counting on Castle to care for my dental needs long term. Bonnytx
I'm already nervous and I'm guessing my anxiety acts up,when I just think about going into a dental office,it has nothing to do with the Dr or even the girls who work up front.. De chen is amazing and the girls are awesome,and I say girls because its an all female office lol.. but today I paid a visit to have my wisdom teeth taken out by Dr haris,and let me start off by saying my bp was extremely high,(I dont have bp issues)due to I'm extremely nervous. He comforts me and just tells me to relax,took about 10 mins for me snap that either way I need them taken out sooner or later,so I relax and sure enough my bp went down. I think I fear that needle more then anything:( and that's the cause of having my bp rise. So during the entire procedure,Dr haris,the assistance Abby and sylvia are making sure I'm doing okay!! I acted like a big baby and it didnt bother them,I felt like they cared and babied me the entire time lol.. I would totally recommend this office to my friends,Dr chen she is amazing at her work,DR Haris, is awesome at explaining his treatment and of course doing complicated wisdom teeth extraction and doing implants. .
I love this Castle Dental. From the front desk staff, Jessica in particular, Megan the office manager, and DR. Chen is the bomb! But yesterday I had my teeth cleaned with SELICE who was the best dental hygienist I ever experienced. Too bad she’s from an agency because they can’t hire her permanently. Wish I could see her monthly!!!!
My team (best team ever-breaker locarion), everyone there are the best and make sure I am taken care of for all of my visits checkups, cleanings and braces maintenance.
I went in today and I got my root canal done .. Dr Chen and melisa they were Awesome friendly and did not feel anything until they finish my teeth . I recommend you to this office
First appointment was today. Staff were very friendly, great service and experience.
Everyone was very nice, communicative, and professional. Front desk people helped explain insurance troubles and went out of their way to be kind and accommodating.
Lydia was the BEST!!! She is a scheduler for Castle Dental and she worked patiently and thoroughly to find an ASAP appointment for my son who was in a lot of pain!!! Thank you Lydia and GREAT job!
Mi clínica favorita no cambies castle dental 100%trabajos excelentes gracias a todos por su excelente travajo a Selena doctor chen😁
I had a great experience with Dr. Chen and her staff they were very welcoming and nice I would so recommend people to go there.
I had a very positive experience in July at this Castle dental location. Megan was very courteous over the phone when I booked my appointment. She was just as courteous when I showed up and she checked me in. Dr. Chen was really personable and kind. She made me feel comfortable while she did my filling. Unfortunately, I don't remember the name of the young lady assisting her, but she was also very kind. She and Dr. Chen worked super quickly together to do my filling in what seemed like no time at all. The assistant also brought me a blanket before the procedure began, because it was a little cold. Bella, who did my cleaning was so pleasant and professional. She told me I needed to take better care of my gums in a firm, but kind way. She asked my how I usually flossed and then took the time to show me how to floss optimally and suggested some products. I also unfortunately don't remember the name of the young lady who my X-rays, but she was also very kind and patient. Overall, it was a very good experience.
Great experience and really friendly staff. They have all sorts of payment options if you don't have insurance. In house orthodontist as well.
Very happy with this location. DR Chen is amazing and Selena was a great help. They were really good. I am very happy that this is place I go to get dental work done.
Dr Chen is by far the most patient and empathetic dentist I've ever been to! She really listened to my concerns and has helped me find confidence in my smile. I really felt comfortable with Selena the dental assistant . The staff in the office are very professional and courteous.
In and out in no time
My experience with Melissa and Dr.Chen was excellent. Very courteous and kind. Great customer service from the front desk and all through to the check out. I'll be back soon. Hopefully they can keep these great staff on board .Thanks
Dr. Chen and her assistant Melissa were very kind, professional, and very helpful and extracted my wisdom teeth with no problems. They gave me a nice care package and made sure they would check in on me to see how I was doing after the procedure. I recommend this location for your dental needs!
The staff was excellent. Needed to do root canals and crowns, and on top of being professional, they helpful and supportive the whole way through.
Megan is a great manager and the Staff is very friendly....and the office is clean and I love the Ortho staff at this office. I recommend this office to all my colleagues and friends
The ortho team at this location is amazing. They always treat my daughter with such kindness. The orthodontist always lets me know where we are as far as her treatment and that is what I appreciate the most. The general staff is just as nice as well. The front staff always works with me and my horrible work schedule to get me and my daughter scheduled for our routine exams and cleanings. If your looking for an dental office that treats you like family this is the place you want to come to.
Nice and friendly staff. Dr is very professional and explains everything thoroughly. I highly recommend this office to all family and friends.
I love this office. The staff is always super nice. I just love the ortho team. They are so polite every time I come. The ortho manager Sandra is the best. She always greats me and ask how my day and family is. They genuinely treat me like a member of the family.
The dental hygienist, Bella, was friendly and did a wonderful job. The X-Ray tech, whose name I missed, was also great. Looking forward to my next visit.
My experience at castle have been wounderful. The whole office there is great. They are always cheerful and friendly making my visits comfrtable. From the front desk being friendly and accomidating with the appointments to the staff in the back always being treating you by your name and not in a rush making you feel comfortable. They always call and remind you for our appointment and even send text messages very convenient. The location is easy to pin point. Lots of good land marks around plus if you are lost they know how to get you from your destination to there's.
The office staff in the front and back are all very friendly. The hygienist bela cleaned my teeth and was good as well. I came in for a another appointment and Dr Chen is now there from another location. She is very knowledgeable, explains treatment very well. I am needing a filling done and although I am nervous I feel as though I will be in good hands and in ow what to expect.
Wonderful service! Everyone is really nice, including the front desk associate named (i think) Selena. Will go again soon!
Dr. Chen and all her staff here are great. I wouldn't go to another dentist after finding her!
I was helped by Melissa and Dr. Chan. Both were incredibly friendly, informative, and made sure I was always comfortable. Very professional and courteous. Thank you!
Love the service, very professional everybody and you know what? Needles don't hurt 😁 Very professional service done by doctor Bela and staff.
The staff are all so professional! My hygienist and my dentist, Dr. Reddy, are great and always educates about oral care. They facilitated my procedures and referrals between their branch and another Castle Dental flawlessly.
After seeing Dr Chen first at the Pflugerville office where she did 12 fillings on me I did not hesitate to follow her to this office to keep her as a dentist. Bela cleaned my teeth and gave me helpful tips to keep the tartar off of my retainers. The girls up front are fun and easy to commuincate with when it comes to money and scheduling.
Dr. Chin put me ease, explained everything and Tara, Megan and Melissa all made me feel so at home!
My experience here was great! The front staff was friendly and greeted me with a smile. The staff in the back were also nice and my wait time wasn't long at all. Overall great staff I will definitely return and making appointments for my family as well. A. S.
Dr Alrajab is the sweetest doctor. He makes sure all of his patients are comfortable from the time they are in the waiting room till the time they check out. The whole staff seems like they are family.
I extracted 2 of my wisdom teeth here, and had a good experience. Dr. Alrajab was my dentist and he took out my teeth well. People were friendly too.
Coming from someone who hates western medicine as a whole: This was by far the best experience I've had in recent years, by a doctor or dentist. Let me start out by saying the staff were all very sweet and accommodating. Even though I'd only called to set up my appointment 45 minutes prior, the reception girl acted like they'd been expecting me all day. I was concerned with the price of my procedures, because I needed quite a bit of work done. 2 more staff members came in and walked me through the prices, saying I could choose what needed be done/what I could afford. All in all the price was much lower than I expected for what they did. Lastly, Samir, the physician, was incredable. He was kind, understanding, professional, and above all very understanding that I was concerned with the financial aspect. I chose what I wanted done today, and he and the assistant dropped everything and performed the operation without more than 5 minutes in between discussing and starting. He was even able to save a tooth that I was sure would need to be pulled. 5 stars for sure. This guy, Sam, and his staff are fantastic. Highly recommend.
I went here as an emergency patient. The staff was fast and helpful. Dr. Huang was very professional and competent and didn't shy away from telling me that I should get rid of my demon tooth causing me so much pain. The operation was a success. No more suffering.
Orthodontics may be provided by general dentists.
