They are so sweet so helpful great experience
The moment you walk in, you'll feel the friendly, warm welcome. I tell them how sensitive I am, and they are happy to take extra care & use extreme gentleness with me. The financials are printed out for review to avoid any surprises. They're The Best in my book.
Front desk staff were very attentive and courteous. Dr. Shepard and her assistant as well as Dr. Puri and her assistant were also very attentive and courteous. They explained everything they were. doing and it made me very comfortable to be there. thank you
Ever since I have been with this location I am content with the team. They go by their way to make sure their patients are well taken care of.
The staff makes you feel welcome.
It was my first time here I, had an appt today and Erica (front desk) was so welcoming and friendly. Her positive vibe was felt as soon as I walked in. Candy did an amazing job with the X-rays and assisting Dr. Shepard. All three worked amazingly well to help get me in and out.
Visited the Sam Houston office 3/3/23, and had a great 😃 experience. Give two 👍 and five Stars to Doctor Shepard. Candy and Erica. THANKS 🙏
Friendly environment and customer service. Flexible hours and accommodation with my appointments . I noticed the promptly check-in to the oncoming patients. The doctor was attentive, smooth clear voice thru her mask as well as the hygienists. Hygienist very appropriate in positioning the xr plaques into my mouth. Usually I get bit anxi during this exams, specially the pucking at the gums, but the doctor had good precisioned guided hand. Ladies in the front desk great customer service.
I had to wait a little longer. But I did it. Thanks Castle
Orthodontics may be provided by general dentists.
