Dentists in Killeen, TX

I use to dread going to the dentist, but since they've changed systems and staff it is very pleasant. Dentist and hygienist are both nice and knowledgeable.

Great place for me to get dental care and very happy for everything so far 😊!

Very nice thank you

I normally have great and speedy service. I have had to deal with a very unprofessional tech named Brittany at the Killeen location. She is very rude and unable to control her emotions. Even gone as far as being very aggressive when adjusting my braces causing harm to my gums. She has tried on several occasions to argue with me after jumping from the pain and has gotten even more upset after my refusal to speak engage in a back and forth. I’ve had to explain to her on several different occasions that I would like not to have a conversation but to get my adjustment and leave the office and she’s stormed away offended while having me laid back for an extensive amount of time to get someone else all while being pregnant.

Other than dealing directly with her, I have had several positive interactions with the techs and love the environment. 💛

Professional Dentistry, Clean atmosphere, and Caring. Thanks Castle Dental.

On time for my appointment
And the hygienist Mo did a GREAT job

This is the 1st time with Castle and very impressed with staff and doctor. Gave me a diagonosis no other dentist has given very detailed. So far so good!

Best dentist experience I ever had. Thank you!

Love My Dentist Dr. Hassan and all the staff at Castle Dental they showed me compassion and gave me hope for restoring my smile. Thank you

Dentist was nice and professional.

Subject: Recommendation for RDA-LANCE Shrank

Good evening, Executive Director of Castle Dental, and to whom it may concern,

I would like to bring to your attention the exceptional qualities of RDA-LANCE Shrank. He truly embodies ethics, perseverance, diligence, and courtesy while consistently prioritizing customer satisfaction. I firmly believe he deserves recognition as Medical Professional of the Month, a meritorious pay increase, a rewarding 6-week paid vacation cruise, and public acknowledgment during employee briefings for his outstanding work ethic.

Best regards,
Mark Holmes

Monica is an amazing hygenist. She takes the time to explain what steps you can take to reduce common tooth issues. She is very gentle, but effective with her cleanings. The front desk staff is friendly and courteous and the dentist did a great job with my crown. Definately would recommend this facility.

Everyone is super friendly and professional. They made me feel welcomed and comfortable. I’m actually excited to get all of my dental work done!

On time schedule and polite staff

Thorough

Had a rough start but the new head dentist really pays attention to details for real. I am really happy with the progress

Absolutely amazing!! The dental hygienist took the time to explain in detail of all actions. Even at my age, I saw the care as a positive teachable moment. My dental hygienist is certainly better than yours!!!

09/12/2024 I must say every visit I have had with this company has been outstanding. My doctor dr H. Is wonderful. He’s so compassionate about his patients care. Well my dental journey is over with and I will miss seeing all there smiling faces. To all of you thank you for supplying and helping me with my dental journey. I’ll see you all in the near future. Dr H thank you so much for all your care you’re the best dentist I have ever experienced the care that you give. It was a very pleasant visit. I learned things that I didn’t know the front receptionist and Ms. Sharon was very helpful to me I found out thing that I didn’t know and I never would have known if it wasn’t for the experience that they had and provided to me. My dentist is very professional and passionate to the work he does a good place to get dental work done if you need a dentist. 02/07/2024 it’s always a pleasant experience. But mostly the service I received from these people that work there is 5 stars and excellent. I really appreciate the new incoming dentist he was magnificent and he explains everything he’s going to do for you in your visit I recommend this place if you’re going to have dental work done. The staff and mainly the manager is awesome in the services she gives and she always come to check up on you while you’re in their care I have to say to this place all of you are amazing. Cynthia Hoskins 6/13-14/24 my experience with this agency is always very professional and courteous my dentist dr.Amir El Hassan is very professional in what he does he’s very compassionate about his patients and the care he gives . I’m happy he’s my dentist he goes through great extremes to make sure his patient are taken care of. Actually the whole staff of castle dental is very professional from the moment you walk into the door you get the feeling that this is the right place to be. At least I do. I thank them for caring for my dental needs.i just want them to know that they are awesome. Cynthia Hoskins.💕💕💕

My daughter had a very great 1st experience and we are looking forward to Orthodontic treatment with Castle Dental. They are very good at explaining treatment options.

I am so very thankful to Castle Dental - Killeen Texas. They literally fix my two front teeth- giving me my smile back!!! The dentist and dentist assistants there are so gentle and understanding. This week, I had a special cleaning due to receding gums. The technician who performed this procedure gave me the best of these type of cleanings that I ever had! I feel valued as a patient. Thank you - Castle Dentist!!!

I chose Castle Dental because they were listed as accepting my HMO dental insurance. I was pleased with the service from the moment they answered the first phone call to schedule my first patient appointment to the appointment and follow up appointments for further treatments. All the staff are friendly and professional and very courteous. Thank you Castle Dental for a top rated experience.

The staff at Castle on Trimmer are all professional. Two of them stood out at my appointment. I only wish I would have gotten their names. The 1st was the young lady that was helping with or making the appointments. There was a lady that was in the office and realized that she didn't have want she needed to have for her appointment. She needed to go home and come back, but didn't drive. The assistant told her that is was ok and it wasn't a problem.
The next available was 12:30. After waiting on her ride the lady asked that the 12:30 appointment to be changed. She wouldn't make it home a back before the time. The assistant again told her no problem. She made her another appointment for some time in November. After still waiting for her ride to arrive, (i guess she thought about it)the lady asked if there was an early appointment. She was advised that was the earliest, but if there was a cancellation she would call her. The lady was still waiting on her ride. Some time passed, the assistant asked "mam are you able to be back by 3:30"? She said yes and seemed so happy for the change. Though out the whole ordeal, the lady behind the counter was very accommodating, positive, understanding and just downright pleasant. I saw all this waiting to be seen. It made me feel good. the 2nd person. Was the young lady taking the x-rays!! OMG!! How efficient and quick was she. You could tell she's done that a couple of weekends! And just as pleasant. She told you exactly what she was doing and what was going to be the next step! She made sure you were comfortable after you moved to the next room.
All the staff was full of smiles, friendly and warm. They were busy but made sure you felt welcomed and appreciated!
Thanks Castle!! You guys rock!

10/23: I returned for two temporary crowns. Once again, every member of the staff, Dr. Hassan, his assistant (I forgot her name), Mary & Manual at the front desk were FANTASIC. They took great care of me, a painless procedure done by highly skilled and caring professionals.
10/16: Monica gave me the MOST thorough, professional cleaning I've ever had! She went above & beyond. Also, the staff explained the insurance process and said I can get two crowns done by the end of the year at no cost. This is an expense I was dreading, but not now. I'll return in one week to get fitted for my first crown. Castle Dental on Trimmier beats every dentist I've had since 1979! Friendly, helpful, knowledgeable staff!!!

Emmanuel was very nice, polite and very knowledgeable. Lance did a great job with my cleaning.

Friendly staff and Doc Amir is the best

Awesome Experience for my New patient appointment! Was very friendly and attentive! And not to mention everyone helping make my Experience a good o e. Thank you all!

Very welcoming! Dentist and staff are patient and friendly.

This is the 1st time with Castle and very impressed with staff and doctor. Gave me a diagonosis no other dentist has given very detailed. So far so good!

$313 charge, after insurance, for teeth cleaning is far too expensive and a 33% increase over the previous same procedure. Experience will drive me to seek alternative dental provider.

The staff at Castle Dental was very friendley and kind. I was very pleased with the treatment I received.

Lance is great. He makes getting my teeth cleaned enjoyable. He also does a great job if cleaning my teeth.

Always have a nice experience.

I have a very good experience having my teeth cleaned. Both of the dental personnel I am satisfied.

Dr Hassan and Dr Beltran are outstanding. Very professional and helpful. Beware however of insurance plan/estimates/resulting charges. I was extremely upfront about my financial capabilities. I am insured in network. They insisted I had to have oral surgery. When billed Met Life paid them. They accepted and cashed the check but because Met Life paid less they want me to reimburse them almost $500 out of my pocket in addition to an overpayment by me of $284. Beware because per Met Life that is not supposed to be part of their network agreement with them. Really nice people. Good work but this is dire to me $. I was upfront. Not sure they were as careful with me but they are appealing and hopefully we can resolve.

I never went a dentist that felt so comfortable and that time there and continue to until he give my smile I posted a picture