Dr. KAO, demonstrates the Core Values of Ethics, moral integrity, and professionalism. DA - Jennifer, demonstrates the Core Values of Social Courage, Tenacity, and Altruism. Treatment Coordinator Raven, demonstrates the Core Values of Dedication, Desire, and Discipline. Patient Care Coordinator Griselda, demonstrates the Core Values of professionalism and prosocial communication. Office Manager Taisha, demonstrates the Core Values of perseverance and commitment to duty. DA-Brandy, demonstrates the Core Values of Creative Courage, effective communication, and leadership..
Great experience and Jennifer was nice
Friendly and professional staff makes the usual dental visit so much better. And they don’t price gouge unlike some dental places around this area. Thank you again
The tech’s and doctors are always friendly and helpful. Just wearing the masks are not needed anymore.
Very friendly staff and amazing service. They got me in the back before I finished my new patient intake forms lol def a plus
Pleasant atmosphere and very nice professional employees!!!! Even when you cant smile properly ...they make you laugh and feel appreciated!!!!
Everyone here is very friendly and professional. They explain the exams and the outcome very well.
I had the best experience getting my teeth cleaned in ten years.
Best experience ever I have ando of dental offices, but the staff was very understanding and professional. Thank you Castle Dental team.
My husband and I recently had our first visit. Wonderful office, spectacular staff. We are pleased to find staff members who offer quality service with a smile. We will recommend this office to everyone!
I've used the Castle Dental in Waco and Houston and have had GREAT experiences. My 1st appointment at this location was awesome. The dentist and his assistant were kind and knowledgeable. Raven took my appointment and was also very friendly.
The staff is very friendly and my issues were addressed quickly.
Great service, friendly, will always use Castle!
Prompt & Professional.
Very professional and friendly staff. Hygienist did a great job on my cleaning.
On time schedule and polite staff
Dr. Kayo did my cleaning & temporary crown yesterday morning. I came into my appointment with severe anxiety & within moments of him speaking to me and his professional demeanor I felt at ease. Might I write that I think I received the best cleaning in my life & I have zero pain from temporary crown. I haven’t had to take one ibuprofen thus far. I am super impressed by Dr. Kayo & Ms. Tenisha at the front desk (not quite certain if this is her name), but she is on it!
My dental experience with Castle Dental has been amazing! The entire staff is warm and friendly. After my first visit I knew I was in good hands. I recently had a deep cleaning and braces placed. Every procedure was done with care. Thank you Castle Dental. I highly recommend this organization for your dental care. Adrian Evans
Very friendly and helpful. Made my whole experience very comfortable.
I had the best experience with Castel Dental. I had my teeth cleaned so well and by a very caring Tech . She cleaned and polished my teeth and I have the prettiest teeth ever. Thank you so much for a great cleaning and beautiful smile!
They were fast and friendly, service was great but hell no I didn’t enjoy my visit. I got a tooth pulled- that’s not enjoyable.
The staff at Castle Dental are amazing, very friendly, and helpful and professional. I highly recommend Castle Dental to anyone with dental needs
Thank you so much for your help and support during my dentist visit.
Overall the service I received at Castle Dental was great. They have a very friendly and knowledgeable staff on hand to take care of the needs of their patients
Truly love my doctors and staff at this location. I've also been a Castle customer in Conroe and Houston. Always treated with kindness and fairness.
The entire staff were very friendly and courteous. Very informative and helpful. I loved the way the office manager was so supportive of her staff too.
Take their time to do correctly. Love the assistants! They are wonderful
My daughter had her initial appointment here yesterday and I have mine tomorrow. They were a wonderful staff all around. The receptionist was kind, the dental assistant was absolutely wonderful and informative and I truly hope she is there for my appointment (didn’t catch her name, but I will tomorrow). The dentist was excellent as well, and while it appeared they don’t specialize in pediatrics, they were helpful in referrals. I look forward to seeing them for myself. One thing I loved the most was that I saw them all laughing and working together as a team, even at the end of the day! I can’t give a thorough review yet, but I’m sure I will be pleased with my experience as well. Also, not my concern, but their COVID risk prevention was on point also, for those of you that are. Thanks for making my mini me feel so safe and welcome!
Everyone at this office is so kind and professional. I have major fears about having needles in my mouth and they've always been so gentle and caring. It amazes me they always remember my name and ask about my son. I highly recommend them.
This was the first office that not only helped me with all my requests, but the staff was AMAZING!!!!!! I’ve never felt so comfortable going to a dentist office like I did with Castle (Killeen). My husband and I will be forever patients.
Everyone was very welcoming, friendly and most helpful. They made my visit very enjoyable and I an normally very anxious at the dentist!
My visit was AWESOME. Everyone that I had dealings with made me feel most comfortable and like I was at ease so much. Out of all the Dentist I have been to Castle Dental will be my new dental home. I recommend everyone too Castle Dental a visit with your dental needs. Thank You everyone at Castle Dental for making me feel so COMFORTABLE!
Just finished up a cleaning and a crown today and though it took a couple of appointments it was an extremely smooth process... All the assistants were very courteous, kind and did a great job of putting my mind at ease because frankly I was terrified... Dr. Kao was the best dentist I’ve encountered... Very informative, a straight shooter and a cool guy to be honest... Nothing but praises for this establishment, thanks for the hospitality...
Castle dental is great. Ive been going here for two years now, for orthodontics and periodontists, the office has always been very kind and made my experience in getting braces on my own as a young adult so easy. My previous orthodontist who has now left the practice was very kind, the new orthodontist that I see now is just as amazing and kind! As well as the office staff that I’ve interacted with, they are all so very kind!
I had a visit with Dr. Cingh and Ms. Diane today for a root canal. This was my first visit to this office. Ms. Diane and Dr. Cingh were so pleasant the entire time. I enjoyed good laughs like we were long lost friends. They made my dental experience memorable for all the right reasons. Everything was explained and all my questions were answered. They insured I was comfortable throughout the procedure. I felt no pain or discomfort and before I knew it I was done. I can't say enough positive things about them but everyone should experience this type of care. My only wish is that Dr. Cingh did general denistry. Thanks Dr. Cingh and Ms Diane! I truly appreciate you.
Very professional. Staff moves quickly and values the customers time. Very clean and was the absolute best at respecting social distance.
I am not fond about dental visits due to bad past experiences. This crew completely changed my outlook in one visit! I was super scared going in but I knew I needed to get the work done.. They were so gentle and understanding with me, not to mention thorough! I highly recommend Castle Dental to anyone!
I always have a great experience here. The staff are super accommodating and friendly. They do there best to make sure I am comfortable and feel as little pain as possible.
Had to have a new crown made. They were amazing. People are kind and professional and the work they do is fantastic. The Dr did so well measuring and X-raying that the crown came in perfect. Not a single adjustment needed! Couldn’t be happier.
Un Éxito de Lugar! Lo recomiendo!!
Excellent care! Thank you!
This place is the best! I had an emergency when a tooth broke and they took me on a Friday Afternoon to get it fixed. I was really scared and in a lot of pain, but the staff are super friendly and took great care of me. Doctors, assistants, and even support staff are wonderful people.
They took real good care of me. I have a problem with staying numbed during procedures but they made sure to watch out for me. The staff is so helpful and the doctor is so very nice. If you have a fear of dentists, this is the place to go.
Everyone is so nice and personable. They care about you and do everything they can to make sure you have a positive experience. I highly recommend them!
Gteat beyond all expectations!
I had a very good experience here, and will be back for any needed dental work. I was a cold call as a new patient, and was seen within 24 hours. The dentist, and the assistant were very good, and always checking with me to make sure I was ok. I recommend them to anyone that needs dental work, especially a tooth pulled!
Very friendly and professional staff. Definitely recommend to everyone. I look forward to my next visit.
Great staff, prices are reasonable with insurance, can always get an appointment on the day I want. We’ll be going back to them anytime I need dental services.
Love this place. Always taking care of my teeth.!!!!
The service was really good which exceeded my expectations. Especially the attending dentist personnels of their professionalism and expertise and good dealings towards their patients.
Amazing staff! Friendly and personable. Both my kids have their braces from here as well as their cleanings
Castle dental is outstanding. They was able to schedule me with an appointment the same day and they are super professional. They answered all my questions and give me the best information. Thank you Castle Dental.
The staff is friendly...the Dentist are very knowledgeable....the facility is neat and clean...and the prices are very competitive...and affordable...making my second appointment...I think I found my forever Dentist
They are the best, me and my family love seeing them ❤️🥰
I highly recommend! Typically im terrified of dentists, but that was not the case with castle dental. Eveyone from the front office to the nurses and Docs in the back were super friendly and informative! I felt really comfortable and will continue to go for any dental needs .
My visits here with castle dental was awesome i was very pleased with the lovely ladies in the front miss perla is so sweet and Consuelo the lead assistant made me feel so comfortable also the manager taisha is very nice I recommend this dental office to anyone just great people awesome staff and amazing Dr
The staff is so kind. The Hygienist Lance is AMAZING!!! Couldn’t ask for a more caring, considerate individual who puts a clients needs and comfort first. He knew how terrified I was, because of a bad experience at another local dentist office that left me skipping my last dental cleaning and not wanting to go to the dentist ever again. He addressed the problem in a manner that did not hurt me or make me even more traumatized, he actually has me looking forward to my next cleaning in 6 months! He took his time and was patient with me. Same goes for Dr. Kao! Lance, Dr. Kao, and the very sweet assistant (who’s name I do not want to butcher) but do believe it starts with a C, she has a 10y daughter who wants to grow up to be a Veterinarian...we need more people like these 3 individuals in a career field like Dental that so much of the public finds themselves not looking forward to their appointments but do now because of people like them! -Jamie
The dentist I seen last visit and this visit is WONDERFUL. I did not like the previous Dentist I seen in your office. I was terrified about getting my tooth pulled and the employees and the dentist were wonderful and made me feel much better. Thank you everyone there.
They are very kind and helpful!
I am a patient at castle dental I enjoy every time I go in for my appointments every one is so kind a take time with me I feel comfortable and I would recommend anyone to go there
The staff was friendly and helped my daughter feel comfortable through her visit.
I appreciate the pleasant atmosphere. The staff are professional and friendly. It is always a pleasant visit. Thank you
Friendly staff. Everything was explained in detail.
I want to thank the staff for taking care of me. You all are so professional and passionate about taking care me and it's a blessing. Thank you all so much for the care I got . Valerie
The dentist was awesome and talked me through the procedure thoroughly. He didn't try to sell me useless procedures when he knew that they wouldn't work. Will definitely recommend them to my friends.
Thanks for the service y'all were very nice and very polite and respectful and was always on time thank you
I received the most professional care during my visit at Castle Dental and the staff gets 5 stars+ from me. Thank you all very much.
The doctor was awesome and the staff was super friendly i would recommend them to anyone. I give them a 5 star rating.
The office staff is great!! My 1st visit was a same day appointment! My xrays were fast and painless! Highly recommend Castle Dental!
My first visit was great. They were able to get me the same day appointment. They were very kinda and gentle when doing my dental work.
I always have very positive experiences each time I visit Castle Dental.
I’ve been using them 3 years and never had a complaint!
The entire staff were great and outstanding! Two thumbs up
Very happy with yhe service i received. The entire staff could not have been nicer.
I’m new here in Texas and this was the first place I went to and I really loved my experience . Everyone was so nice and they are incredibly affordable as well ! I give you guys 5 stars
The staff was nice and helpful.
The entire staff was truly amazing. They help me in every way possible. I can truly smile again. True family and professional environment. They made me feel special. The dental hygienist, she was amazing and absolutely sweet. She gave me a clean and beautiful smile. Thank you Dr. Samir for fixing my teeth. I feel so much better. A big thank you to the girls up front. They answered every question I had and helped me so much with the process. The x-ray tech made me laugh and feel at ease with everything. Thank you all from the bottom of my heart. I truly recommend this office to anyone!!! I would give 100 stars.
The staff are friendly, professional and the prices are reasonable.
I've had dental problems all my life. This has been the BEST experience I have ever had at the dental office. I literally felt like I was family! The staff was very attentive and officiant!! Dr. Alrajab was so gentle and kind. Thank you !!💗
Dr Patel is the BEST dentist in the world and the staff are so loving. After telling them of my fears. They helped me and kept me calm. Please visit this office. I promise you will LOVE it.
The staff was very friendly Jolozaro my tech was very nice and Dr.Samir was very nice to me.
Always professional, such friendly people, reasonable prices and they really care. Very happy with my choice.
Dr. samir Alrajab and consuelo solorzano made me feel like i was family thank you again
First off, I am absolutely terrified of dentist. Had a bad experience when I was a small child. But I found the most super dentist at Castle Dental. Dr Alrajab and his assistant, Lakesha, make the best team ever! I have never had things explained to me in a manner where I understood clearly what he was going to be doing. And his assistant is as caring as he is. I experienced no pain while I was in the chair. I could go on and on about this doctor and his assistant. I found a dentist for life! I highly recommend Castle Dental and Dr. A.
Everyone was welcoming and very professional
By far probably the best dentist office I've ever been too they were patient actually listened everyone was in a positive mood I even had a hiccup with the payment and they stuck by until it got cleared up I had tooth extracted and the doc listened to me when I told him I could still feel it plus he actually talked to me options for the tooth and what the best route would be they even let me escape for a minute to have a smoke before they move in it took some time but they were awesome about it
Dr.Tanksley is a wonderful dentist very caring and detailed with his work. He did amazing on all 4 of my crowns. I want to thank him and his assistant lakeyshia for everything they did to make sure I was comfortable.
Was in so much pain from my wisdom teeth. They were able to see me that day. They were able to remove them then and there. I would recommend them to anyone. They have the best team.
They were great.Mary always would as me if I was doing ok. She did an Awsome job.
Very caring team here. The Dr. was amazing. I really am thankful for the care I received. Would highly recommend.
The employees at Castle Dental are so nice and wonderful. I was a walk-in and they were very polite and took me for an appointment. The staff kept me happy and laughing. I would highly recommend coming to Castle Dental! P.s. The whole staff deserves a fruit basket!
Great and friendly service staff...The dentist was very courteous and nice.
Everyone is so friendly. I am an ortho patient with Dr. Asrar and she’s amazing and the staff is nice.
Wonderful! Tammy cleaned my teeth today and she answered all my questions about dental hygiene as well as proper gum care. She is also the first dental hygienist to explain to me how to use “DENTA 5000 PLUS” dental cream correctly (l had been using it incorrectly as a stand-alone toothpaste). Thanks for the great professionalism and advisement!
It was easy to get an appointment. I got one pretty quickly. They called to remind me of it and even text me so I didn't forget. Everyone was nice, friendly, and helpful. I didn't wait to long for my appointment. I would definitely recommend this dental clinic to anyone who needs dental care. And they work with you on a dental plan if you can't pay the amount in full right then. They are great.
This place is awesome! I highly recommend it to anyone. The staff here is exceptional and very friendly. They take their time to explain everything and don't feel rushed at all.
My Dad and i always go here and Ms. Marlin does a great job.She smiles and makes us laugh.Plus the work is amazing
They treated me very well and awesome people they all greeted me with a smile and good morning
The staff in the front desk was wonderful. Also the back staff was wonderful also. My doctor God bless his hands he is wonderful also & so smooth.. I recommend castle Dental to anyone, you won't regret it. Wonderful doctor hands, again having a bone graph done. Thank you.
I was stressed and exhausted over my daughters bad tooth. From the moment I believe I spoke with Debra then my appt everyone was awesome. Dr. Alrujub and Kisha as well as the office manager....we r coming here for good.. the whole family. Thank u everyone
At Castle Dental their services are of top notch quality. More to it is that their staff are customer friendly.
We were very pleasantly surprised with our experience at Castle Dental as new patients, due to a change in our insurance. From the first call we made to schedule appointments to x-rays and cleanings everyone was very friendly, highly capable and knowledgeable and quick to answer any questions we had. They were also great with the kids. We also had 2 ortho consults which resulted in highly competitive prices for orthodontics. Monica, Fabianne and Tammy were all great! We would highly recommend this office to friends and family.
The staff is very pleasant and always helpful!
I enjoyed getting my dentist needs taken cared of here. Everyone is always nice.
Staff is very friendly and understanding. The doctors and assistants work very efficiently and they're always complimenting my teeth:) Will continue to go there for as long as I can.
I wouldn't go to another dentist these folks are quick nice as can be they explain everything to me I asked about and more they really go above and beyond . Not to mention it unpleasant to go to the dentist any way but not here I was totally calm as were they and I couldn't ask for a better dentist. You guys are awesome !!!!!!
Great place. Wonderful Doctor. Great staff.
Friendly staff. I had a great experience. Would definitely recommend. 7/12/17. Just left another appointment. This time, I got my front tooth fixed that had chipped. I was nervous and skeptical that they could make it look natural but let me tell you, it does!! I am super pleased with the work done today! Everyone is so friendly and attentive.
This is an awesome office. The Manager Allie, is so friendly,very knowledgable, compassionate and kind. You will have a great dental experience here.
Fast and courteous
If you want a Hygienist that truly cares about you and your dental health, you need to see Mary! I can't say enough amazing things about her!
I went for a routine cleaning and it was a very pleasant experience. No hiccups in the appointment process and my hygienist "Mary" made my visit a fun and comfortable one! :)
I was very impressed. The staff are super friendly and the communication between office and client was amazing. I was comfortable, and felt at ease my entire visit. My hygienist was Mary and she was absolutely amazing. Teeth never felt cleaner. She is very thorough but has a gentle touch. I will defiantly being requesting her again.
I have seen several of the doctors there, and they have the greatest bed side manner. They always get me in and out as quickly as possible. I have had cavities filled, a phrenectomy, and am pending a deep cleaning before I get invisalign. The procedures I had done required local anesthetics, and I couldn't be happier with their understanding and gentle care during this process.
Staff is kind, courteous, professional and appear to be knowledgeable about their jobs.
The front desk is very helpful. The back staff is Non-Stop entertainment always willing to put a smile on your face when you're at the dentist. I would highly recommend them
They are so professional !! They make us laugh
I highly recommend Castle Dental, I had the best experience their. Very professional and it's not my favorite place to go. But they made me feel very comfortable. So if your looking for a good dentist, give them a call
My visit with Dr Tanksley and staff was a positive experience. Alicia and Caitlynn were very informative. I would highly recommend this office.
Great customer service ! My treatment was smooth and simple. Alicia, the manager got me approved. My teeth feel and look great !
The service was excellent, I would recommend to every one.
I definitely recommend this place
Fast, quality work. Friendly, professional staff
Castle Dental is in my opinion the best Dental Clinic in the area! I always have a good experience when I arrive at my appointments, the staff is excellent!
Monday 6 March I had an appointment for a dental cleaning. When I arrived the receptionist was very friendly and nice. The Hygientist was delightful and made me laugh quite often. I wish more people would be like that.
My Visit for my Cleaning went very well today the young lady was very pleasant and made sure that I was very comfortable and aware of everything that she was doing while cleaning my teeth. I look forward to my next visit they take really good care of there patients.
I don't like any dentist office because of the shots but the staff here are very professional and explain every procedure help patient get relaxed for the procedure would recommend them to everyone 💕💕💕
Love the Hygienist & Dentist! Everyone there is super friendly, always ready to answer any questions & help.
I had a wonderFul experience here. The front desk is prompt, my dental assistant held a great conversation while i waited and the dentist took great care of me. Will be returnig in a month for a cleaning. Highly recommended
Castle Dental is a great place they are polite get you in on time. They are wonderful with children my little girl is in the process of getting braces and they have made her feel so good.I would recommend them to everyone...
Everyone was extremely nice and helpful, I certainly recommend them to anyone who is looking for a dentist
The staff is really nice and they always make me feel comfortable and welcomed.
Since I started going to Castle Dental, I've always had good experiences. The ladies at the front desk are friendly and very helpful. The dental hygienist I had today was very supportive. Dr. Tanksley is an excellent dentist and I would gladly recommend Castle Dental to anyone in need of dental care.
My cleaning visit was excellent. The front desk staff were courteous and helpful. My hygienist, Abby, is the best hygienist I've ever had.
Each time I visit the Castle Dental Killeen office for my dental needs, I'm always treated with respect. The front desk staff, the dental assistance staff, and my dentist (Dr Tanksley), are to be commended for their ability to deliver excellent friendly service. I've not once been dissatisfied with any services rendered to me. I just want to express my graditude to each staff member for their professionism. The only disappointment, very upsetting, unexplained and unnecessary nasty fee was tacked on to my upper denture partial bill, that being a was a CORPORATE FEE of 250.00. This to a totally unexceptable fee. Since I now need a bottom denture partial, I may need to switch insurance companies or find another dental provider who is not charging 250.00 as an added expense. I don't want to leave the Killeen dental staff, but if means saving 250.00, I will do what's best for me and not the Corporate Office.
Abby is the best dental hygienist I've had in 30+ years. No one has ever gotten my teeth so clean! I strongly recommend her. The actual dentists seem to rotate out quite often but they've all been pretty good the last 10 years. Never had a billing issue; they also discount cash patients if you don't have insurance.
My experience with Castle Dental has been very good for the time I've been with them. I would recommend other people that is looking for Dental care.
I have been to so many judgemental dentist who lectured me and made me feel horrible so I gained a horrible fear of the dentist. From the moment I walked into Castle Dental you could tell its going to be a good experience as good as going to the dentist can be. Thr staff at the front desk make you and your questions the priority not there text or even the office phone ringing. They are knowledgeable about your care plan and can give you accurate cost information. Once you go into the treatment area you are escorted by a fabulous staff member throughout your whole visit. The office also has state of the art equipment so no worrying about having to do the exray a million times. If your looking for a new dentist this is the place
Orthodontist, Dr. Asrar, is very professional, patient, and talented. She did wonders for my teeth. I am very pleased.
Abbey did a great job deep cleaning my teeth. She was very patient and had a great attitude. Thanks so much Cheri Woodard