I’ve rated this store three stars because the dental service I’ve received has been great. The customer service desk not so much. They’re blatantly rude but they do not have phone etiquette or friendly customers service. One would expect the staff being nice if you’re spending money. Also if you’re given a quote please keep it. When I returned for my second cleaning I had a charge that wasn’t on the original quote and wasn’t informed. They had the receipt printed and asked for payment after reviewing the receipt and asking about the charge it was removed.
It was very pleasant however I would prefer if you discussed my balance in private as opposed to being "balance shamed" in the presence of everyone in the office or maybe that is your method to get people to pay their balances.
My appointment with Castle Dental was great everything went smoothy.
The X-ray tech was the best one there
Excelent full good
Stephanie Diaz (with the pretty curly hair) is literally the BEST. I had to go in multiple times for my denture set and she was so patient and kind EVERYTIME. Even when I wasn't calm😅 she was. She worked with me and listened to what i thought and always fixed my concerns..she needs an award.
Muy buena Atención y un trabajo excelente.
I had a root canal and they did a great job. The dentist and staff were very friendly.
Stephanie at Castle Dental on Nolensville road in Nashville Tn is the greatest. I was having anxiety issues due to my dental procedure. Stephanie stepped in and coaxed me, guided me thru breathing techniques and how to stay calm. I really admire and appreciate the care and concern Stephanie gave me thru my procedure. I would let the world know Castle Dental they care and does great workw
Orthodontics may be provided by general dentists.
