Dentists in Austin, TX

Very good visit. The hygienist did a real nice job. Where I was doing well was pointed out, and what could be improved was also pointed out. I saw the same dentist I had seen before and look forward to the next visit.

Update: I'm still going and they're still awesome!

Original: I am torn while giving this review because the service was top notch, Dr. Jung is awesome, and the Westgate team is much more available than the Slaughter or Kyle locations we've tried, but I don't want everyone knowing about this great business because then it'll be harder for me to get in. But, I'll take one for the team: Do yourself a favor and get to Castle Dental and Orthodontics in Westgate for your next dental service. You'll never go anywhere else again!

Honestly, I didn’t get much done because I wanted the dentist to look at something going on in the soft tissue in my mouth. But he was very quick to tell me what he thought it was and figured out everything else I needed! I really liked him and I will be back!

Great service and relaxing.

It’s really appreciated for Dr. Gu's very serious and professional explanation

Great customer service from everyone I communicated with.

Honestly, I didn’t get much done because I wanted the dentist to look at something going on in the soft tissue in my mouth. But he was very quick to tell me what he thought it was and figured out everything else I needed! I really liked him and I will be back!

I was having work done in my mouth and the doctor was very kind and thought and knew his job assistant also helpful top notch dental place

I just got my teeth cleaned and some teeth fixed. I love the staff here as everyone is so thorough and comforting. They are very transparent with billing and confirms everything before they get started. The doctor and lady checked in multiple times during the procedure and provided great feedback and advice! I would recommend them 10/10.

Everyone was so nice and helpful! Took away all my anxiety right away, such a great experience

Our appointment was for Mom. She like her dentist VERY much and looks forward to getting her new upper plate. Everyone at the dental office was extremely nice and helpful.

I went to Cadtle Dental for a cleaning. Everyone was very professional from the beginning to my arrival to the end of my appointment. The hygienist was amazing. She was very informative and informed me at every step during the cleaning procedure. Great service.

So far so good based on one visit only. So far.

The dentist and his staff are super friendly and professional. Be sure to note, if you are a new patient, they do not schedule exams and cleanings together. They were able to work me in, and I was grateful. It is just a different business model than I have experienced over the last 60 years.

Very friendly and knowledgeable

On time and professional. Excellent dental care.

Significantly understaffed to the point where I had to wait 20 minutes to be seen and then 30 minutes to chat about billing.

Great experience with this office. They are very professional, efficient and friendly. Dental exam with X-rays and teeth cleaning all done in one visit.

There are Great dentist experiences (Castle Dental this far in 2 different offices in Buda and on Westgate). There are The dentist that set expectations, stick by them, and don’t try to upsell you all the way.

There bad dentists (Brident dentistry) that upsell you before you even hit the chair. Mandating payments that can be avoided if they tried.

My experience at Castle Dental today was awesome! Josue was an excellent and thorough dental hygienist. Meticulous. Engaging. Funny!

Dr Charles Jung is an honest and kind soul. Very informative. He passed my litmus test when I asked him if I should do anything about my bottom snaggletooth that is a little crooked. He responded with why it was like that. This was the first time I ever heard of this in my life and I loved it. It was because my existing baby tooth after 56 years is still there and is wider than a tooth that would have followed it. Thus pushing the teeth together and causing that snaggletooth. He went on to tell me that you don’t need to do anything with that tooth at this point. It’s not necessary and probably a waste of money. But he did explain what I could do which I politely declined.

The cost of the services were presented to me before the services were performed. I knew what I was getting into 100% of the way. No surprises. Very important with the dentist or any medical professional for that matter.

Go here and be extremely satisfied and happy!

I just had my 6 month visit. No upselling and no pressure!

Fast easy friendly accepts insurance. Love these folks!

Took me in right away took care of the problem ,friendly professional.

Professional and Courteous Staff

Dr.McNeil an Kathy farewell have a great ..
fantastic retirement..live all yall dreams to d fullest ,stay solid thanks for taking care of my dental Needs..

This was the first time I've ever been to Castle dental.....
Everyone was kind, friendly and very professional.

I even convinced my husband to go.

They also helped me with a insurance plan that can help me afford.

I highly recommend that you also go to them

Thank you so much
Tracey

Superb..friendly staff, willing to help and serve. They all need a raise

1 year ago. I'm here. I love my smile. I like my dentists. They are help me. I smile confidently everyday.😁

I went in for a deep cleaning, I was kind of nervous about getting some shots but then James Cho, RDH came out to the waiting room brought me back and explained the procedure answer all my questions and said we didn't have to do any shots unless I wanted him to I said "no thanks" he was real fast he treated me with respect and kindness thank you James.

I had to have a deep clean done for the 1st time and Castle Dental was amazing! I’m so happy I found them and have stayed with them since.

Great service at Castle Dental. Friendly and efficient staff.

I love the service, the stuff is very efficient and super friendly.

After more than 6 months waiting for an appointment, I contacted them again and they accommodated me the same day. It looks like new doctors, receptionist and office manager .- lot of different , I hope this place now will be managed better. Good first impression.

I had a great dental experience at this location with such kind, engaging and professional care. Every effort was made to explain my options, timing and payment choices. ! I highly recommend them especially if you are someone normally apprehensive at the dentist office!!

Professional, courteous, patience, and consider your input.The Dr.explained the the procedure and upcoming visit.

The Dr. is professional and attentive..overall experience is excellent

Dental staff was very professional and knowledgeable. Lot's of challenges with booking/ admin contact. I left 3 unanswered messages to verify my insurance. I finally got a person on the phone and gave her my insurance info. When I arrived for my appt, none of my insurance info was in the system. If you can manage this yourself, this is a good place for dental care.